Universe High Top
Universe High Top
Returns & Exchanges
We can process a return or exchange on any unworn shoes within 60 days of your order date. We highly recommend testing your shoes around your house with socks on before you wear them outside!
We are unable to process returns or exchanges on any worn items, for any "FINAL SALE" shoes, international orders, and certain Swag items (socks, beanies, shoelaces, patches, stickers, postcards, etc.)
For the full policy please read here.
Sizing
Our shoes are unisex, made for all humans. BANGS Shoes run mostly true to size.
If you're ordering high tops, low tops, slip ons, or platforms that are NOT made from white canvas, order the size you wear the most.
If you are “in between” sizes (unless you have a wide foot) we recommend that you order down a half size.
Product Care
We spot clean our shoes with natural soap, water, a cloth (or toothbrush!) and a bit of elbow grease. We recommend doing a spot test before cleaning with any soap to make sure that the soap does not alter the canvas color!
Please do not put your BANGS in the washing machine or dryer! Please do not let dry in the sun. The sun can alter color.
Materials
Our shoes are made with heavy canvas body with vulcanized rubber sole and toe cap. Vegan-leather tongue logo. Aluminum front lace up eyelets. Additional foot bed and arch support. Reinforced heel counter.
Shipping Details
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order.
Once an order is placed, we are unable to alter or cancel it.
We cannot update mailing addresses after an order is placed so please also double (and triple!) check your mailing address before you submit an order.
If you must update your mailing address post purchase, there is an $18 fee (passed from FedEx). If your address is unable to be changed through FedEx and your shoes are returned to the warehouse we will have to process them like a normal exchange.
Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
We ship through FedEx.
We are unable to ship to PO Boxes.
Have another question?
Check out our FAQ page linked here.
Customer Reviews
There sooooo comfortable and cute this is my first buy so I’m super excited to continue using them
I work as an audio engineer and I’ve been looking for a pair of black shoes that weren’t drab and uncomfortable and these are the PERFECT pair. Not only are they the cutest and get you compliments, I’m on my feet all day and these are perfect! Stabilizing even! I’m prone to rolling my ankle and these high tops have prevented at least 2 twisted ankles!
@s._.cva
I saw an ad for these shoes on TikTok and decided to order some. I absolutely love these! They’re very comfortable and have more arch support than other brands of the same style. They aren’t stiff so they don’t require a typical break-in period. I always worry with high tops because the top can be very uncomfortable, but these are great! I will definitely be ordering more. I also love the sticker that came with them 😊
